About IMUKA TIMUKAT PARIS

Discover now
  • From Paris to Japan: I'm Relocating

    After seventeen years based in Paris, we're moving to Japan this August. Read about why, and what happens next.

IMUKA in Paris

A blog by designer Takumi, sharing reflections on Paris, jewelry, and everyday inspirations.

*Most articles are written in Japanese, with occasional posts in English and French.

FAQ

About delivery and shipping fee

Items will be shipped within 3 business days after order confirmation.
Estimated Delivery Time:
- Japan: Approx. 2–3 business days after dispatch
- Rest of the world: Approx. 1–2 weeks after dispatch

■ Shipping Fee
・FREE SHIPPING on orders over $100 USD
(Japan: Standard Airmail or Yu-Pack / International: EMS)

【 Japan 】
・Standard Airmail + Registered Mail (Tracking & Insurance included): ¥490 JPY

【 France 】
・International Air Packet (Tracking included / No insurance): €5.50
・EMS (Tracking & Insurance included): €18.00

【 Europe 】
・International Air Packet (Tracking included / No insurance): €5.50
・EMS (Tracking & Insurance included): €18.00

【 United States 】
・International Air Packet (Tracking included / No insurance): $8.50 USD
・EMS (Tracking & Insurance included): $26.00 USD

【 Other Countries 】
・International Air Packet (Tracking included / No insurance): €5.50
・EMS (Tracking & Insurance included): €18.00

※ Important Notes for International Shipping:
・United States Orders: All custom duties, import taxes, and processing fees are included in the listed price. Orders are shipped via DDP (Delivered Duty Paid), meaning you will NOT be charged any customs fees upon delivery.
・Other Countries: Import duties, taxes (VAT/GST, approx. 10–20% in total), and local carrier handling fees may apply depending on your country's regulations. These charges are the buyer's responsibility and will be collected upon delivery.
・Actual delivery times may vary due to customs clearance or local carrier delays. Thank you for your understanding.

I have not received my package

Please check the post office website using the tracking number provided at the time of shipment.

If you have not received the item and it has been delivered or cannot be tracked, please contact us or email us ( boutique@imuka-timukat.com ) with your order number, name, and the fact that you have not received the item.

About SquareRing size

Squaring is available in two sizes: S size (approx. 6,5-8 US size) and L size (approx. 10-11 US size).

The slim one is 2mm wide, the wide one is 7mm wide. The S size has an inner diameter of 16mm, and the L size has an inner diameter of 18mm. However, the 7mm wide ring may feel a little tighter than the 2mm wide ring.

When wearing or removing the ring, it can be done smoothly by tilting it diagonally.

For more details, please see here: How to measure ring size for Square Rings

About repairs

Repairs within one year of purchase are covered by the warranty and will be carried out free of charge.

Please send us an email (boutique@imuka-timukat.com) mentioning the store where you purchased the item, date, your name, details of the repair, images of the jewelry, and proof that the item was purchased within one year.

The following cases are not covered by warranty:

  • Discoloration and stains due to aging

Please note that we cannot repair discoloration or stains on pearls, beads, crystals, natural stones, metal parts, etc. due to degradation over time.

Please refer to the care instructions for jewelry care.

  • Discoloration of silver plated products and silver 950 products

When silver plated products and Silver 950 products come into contact with moisture, sweat, cosmetics, chemicals, etc., a chemical reaction occurs and discoloration occurs. Please wipe carefully with a soft cloth after use.

Please refer to the care instructions for jewelry care.

  • Resize Please note that changing the size of a square ring is not possible due to its square structure.

Other jewelry such as necklaces and bracelets may be resizable depending on the design, so please contact us or email us ( boutique@imuka-timukat.com ).

If the size can be changed, we will give you a quote.

Questions?

If you have any questions or concerns regarding your purchase, please feel free to contact us.